Return Policy

Due to the nature of our products, we can only offer store credit and not refunds for returned items.
We will not accept returns for custom items, seasonal items, CDs, DVDs or other media.
All returns must be made within 14 days of receiving your merchandise.
Restocking fees may apply for backdrops and props.
Shipping costs cannot be refunded.

MOST IMPORTANT: If you are returning an item, you must clearly, in large print, mark your package with the RMA# (Return Merchandise Authorization Number) you received from us. We will refuse your return if the RMA# is not clearly visible on the package.