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Purchasing Gift Certificates.
Gift Certificates can be purchased just like any other product. Your Gift Certificate must be activated by us before you may use it, usually with 24 hours. Once your Gift Certificate is activated the value will be added to your Gift Certificate Account. You will notice that the amount shows in your Shopping Cart when you have funds in your Gift Certificate Account. You will also find a link to a page where you can send the Gift Certificate to a friend via email.
How to Send Gift Certificates.
To send a Gift Certificate, you need to go to the Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page when you are signed in to your account.
When you send a Gift Certificate, you need to specify the following:
The name of the person you are sending the Gift Certificate to.
The email address of the person you are sending the Gift Certificate to.
The amount you want to send. (Note: You don't have to send the full amount that is in your Gift Voucher Account.)
A short message which will apear in the email.
Please ensure that you have entered all of the information correctly. You will be given the opportunity to change this as much as you want before the email is actually sent.
Buying with Gift Certificates.
If you have funds in your Gift Certificate Account, you can use those funds to purchase other products. When you are checking out, an extra box will appear. Clicking this box will apply the funds in your Gift Certificate Account to your purchase. Please note, you will still have to supply payment information if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase, the balance will remain in you Gift Certificate Account for your future use.
Redeeming Gift Certificates.
If you receive a Gift Certificate by email it will contain the details of who sent you the Gift Certificate and a short message from them. This email will also contain the Gift Certificate Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.
1. By clicking on the link contained within the email.
This will take you to the store's Gift Certificate page. (You will the be requested to create an account if you do not have one.).
2. During the checkout procces.
On the same page that you enter payment information there will be a box to enter your Gift Certificate Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount for your purchase.
More Information.
If you have any questions regarding Gift Certificates, please contact the us by email at cs@backdropoutlet.com. Please explain your question in as much detail as possible in the email.
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